Shared team inbox
Assign conversations, leave notes and use quick replies, across WhatsApp and email.
WhatsApp and email marketing platform
Market on WhatsApp and email. Reply from one inbox.
Send campaigns in bulk or one by one, schedule them ahead of time, and answer every reply without leaving the portal. Set up and managed for your brand by ADDAXART.
Prefer email? Write to info@addaxart.com
R
Riya Sharma+91 98•••• ••210 · WhatsApp
Template sent as your brand name
Hi Riya, your consultation is confirmed for Saturday, 11 AM.10:02 AM
Can we move it to 12 noon?10:09 AM
Done. See you Saturday at 12 PM.10:11 AM · sent from the portal
Type a replySend
K
Karan Mehtakaran@example.com · Email
Thanks for the brochure. Could you send the bulk price list for 200 units, and the delivery timeline?
On Mon, Your Brand wrote: Our festive collection is now live. Brochure attached.
Write a replySend
A platform from ADDAXART, the digital marketing agency behind your campaigns.
40+brands served
2015in digital marketing
3offices: Delhi NCR, Dubai, Canada
Broadcast on WhatsApp, the official way
Promotions, updates and reminders go out through the official WhatsApp Business API, so your number stays safe and your messages look professional.
- Approved templatesText, images, PDFs and buttons, reviewed by WhatsApp before you send.
- Bulk or one by oneAdd numbers with country code, pick a group, or message a single contact.
- Schedule aheadChoose the date and time, and the queue sends it for you.
Email campaigns that show who they came from
Longer messages like brochures, offers and invoices belong in email. Send them in your own name and keep the replies with your team.
- Your own addressConnect the email you already use, so recipients see your name in their inbox.
- Branded templatesDesign once with images, PDFs and contact details, then reuse it in every send.
- Replies in the portalAnswers come back to the shared inbox, with unsubscribes and bounces handled.
Why run WhatsApp and email together?
WhatsApp gets quick attention. Email carries the longer content. With both in one place, you pick the right channel for each message.
2
Channels
WhatsApp and email, planned and sent from the same screen.
1
Inbox
Every reply from either channel lands in one shared inbox for your team.
24h
Reply window
After a customer writes to you on WhatsApp, you can reply freely for 24 hours.
Everything your team needs to run campaigns
Built for agencies and the brands they work with.
Live campaign reports
See sent, delivered, read, clicked and replied for every campaign, then follow up with the people who engaged.
Contacts and groups
Import from a CSV, tag and group your contacts, and skip duplicates and invalid numbers automatically.
A private workspace for every client
Each client gets its own login and sees only its own data. Roles decide what every person on the team can do.
Official WhatsApp Business API
Your own email address
Private login for every client
Bulk and single sends
Scheduled campaigns
Delivery and read reports
STOP and unsubscribe handling
Roles and permissions
Official WhatsApp Business API
Your own email address
Private login for every client
Bulk and single sends
Scheduled campaigns
Delivery and read reports
STOP and unsubscribe handling
Roles and permissions
A platform with an agency behind it
You are not left alone with a tool. The team that runs marketing for 40+ brands sets this up with you.
Setup done for you
We connect your WhatsApp number and email address and get your workspace ready.
Templates that get approved
We help you write WhatsApp and email templates and submit them for approval.
People you can call
Reach the team by phone, email or WhatsApp when you need a hand.
From first message to first reply, in four steps
Most of the setup is handled by us, so you can focus on what to say.
Get your account
Message us and we create your client login.
Connect your channels
We link your WhatsApp number and email address.
Add contacts and templates
Import your list and build the messages you want to send.
Send and reply
Launch the campaign and answer replies from the inbox.
Frequently asked questions
What is this platform?
It is a marketing portal run by ADDAXART. You add contacts, choose a WhatsApp or email template, send it in bulk or to one person, and read every reply in the same inbox. Your team logs in with its own account, and we set everything up for your brand.
Does it use the official WhatsApp API?
Yes. WhatsApp campaigns are sent through the official WhatsApp Business API, not through QR-code tools or unofficial apps. That keeps your number safe from the bans that come with unofficial bulk sending.
Will customers see my phone number?
Customers see your approved business name in their chat list, not a raw number. WhatsApp can still show the number if someone opens the chat info, so we do not promise it stays fully hidden.
Where do customer replies go?
Replies appear in the portal inbox, with a notification for your team. Your staff answer from the portal instead of from a phone, and you can assign conversations to different people.
Can I send email from my own address?
Yes. Each brand connects its own email address, so recipients see exactly who the message is from. Replies come back into the portal, and unsubscribes and bounces are handled for you.
Are there rules for messaging customers?
Only message people who agreed to hear from you. On WhatsApp, the first message and anything sent after 24 hours of silence must use an approved template, and Meta bills those messages by category. STOP and unsubscribe requests are respected automatically.
Is my data kept separate from other clients?
Yes. Every client has a private workspace and login, and sees only its own contacts, campaigns and reports. Roles control what each person on your team can open or change.
How do I get started?
Message us on WhatsApp or write to info@addaxart.com. We create your account, connect your WhatsApp number and email address, and help you build your first templates.
Ready to reach customers where they reply?
Tell us about your brand and we will set up your WhatsApp and email workspace.